Cary, NC 27511
Full-time
Salary: $34,000.00 to $38,000.00 /year


We are looking for a skilled Accounts Receivable Clerk to provide clerical and administrative services. Duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying receipts.

Responsibilities

  • Analyze and reconcile accounts and resolve any outstanding issues
  • Maintain detailed customer information on accounts including contact information
  • Send copies of invoices, credit memos, statements, and collection letters to clients as needed
  • Provide clear communication and client service on collection issues to clients
  • Demonstrate professionalism in all internal and external interactions
  • Advise the appropriate manager of any issues requiring immediate attention
  • Comply with all company policies and procedures
  • Highly organized with keen attention to detail to ensure accuracy
  • Ability to work collaboratively in a team environment
  • Ability to prioritize and organize work flow and procedures while exercising judgment and discretion in problem situations
  • Identifying non-collectable accounts and communicate to management for collections
  • Place phone calls and/or send emails to initiate collection process on all past due accounts
  • Ensure cash application/posting is done timely and accurately on a daily basis
  • Ability to organize and work concurrently on several projects, each with specific instructions that may differ from project to project
  • Ability to perform several tasks simultaneously to meet deadlines as necessary
  • Manage list of accounts and their collection status
  • Manage inbound and outbound collections calls and correspondence
  • Process and review account adjustments, researching account adjustments as needed to determine cause
  • Manage all billing and reporting activities in line with deadlines
  • Carry out billing, collection and reporting activities according to specific deadlines
  • Investigate and resolve customer queries
  • Assist with month-end closing
  • Collect data and prepare monthly metric
  • Other duties as assigned by Supervisor

Skills and Qualifications

  • Associate’s degree preferred from two-year College or technical school or equivalent combination of education and experience
  • Knowledge of accounts receivable and aging
  • 1 to 3 years experience in collections and customer service
  • Knowledge of bookkeeping procedures and/or accounting principles preferred
  • Self-motivated and independent worker
  • Excellent time management, organization skills and comfortable communicating via phone and email
  • Quick learner and able to excel in a fast-paced environment
  • Strong ability to work well with teammates
  • Strong negotiation and problem-solving skills
  • Strong critical thinking and deductive reasoning skills
  • Proficiency deescalating vendor and client conflicts
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required
  • Proficiency with QuickBooks highly preferred but not required

Benefits Offered:

  • Paid Vacation and Sick Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term and Short-Term Disability
  • Life Insurance
  • Health Savings Account (HSA)
  • Company sponsored discounts

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